Privacy policy

Controller and scope

Meritcreator is the retail store at https://meritcreator.com, operated by KYLON DAJON THOMAS, the controller responsible for the store's handling of personal information described here.

Email: hello@meritcreator.com
Phone: +12015786480
Contact form: https://meritcreator.com/pages/contact
Business contact address: 41035 Marchand Rd, Gonzales, LA 70737, US

This policy covers browsing, purchases, support, returns and privacy requests.

2. Information and sources

We receive information you provide, including name, contact details, billing and delivery addresses, selected products and options, order amounts and support messages. You may provide photographs or other information relevant to a product concern. Provide only what is needed for the request.

Account features, when used, require account and sign-in information.

Payment services process payment credentials. Information available to us includes transaction identifiers, status and limited details needed for orders and refunds. Do not send full card details, passwords or unrelated identity documents through support channels.

The storefront and its providers also process technical and interaction information, including IP address, browser and device characteristics, cookie identifiers, pages viewed, cart activity and checkout events.

Information comes directly from you, automatically through website interactions, and from providers involved in payments, delivery and store operation.

3. Purposes and legal bases

We use information to receive and fulfill orders, process payments, deliver goods, provide order updates, maintain security, prevent fraud, answer questions and handle returns, refunds and disputes.

We also use information for applicable accounting, tax, recordkeeping and consumer-protection obligations.

Where applicable law requires a legal basis, processing may rely on performing a contract, requested pre-contractual steps, legal obligations, proportionate legitimate interests or consent. Optional tracking and promotional activities require consent where legally required.

If you receive promotional emails from us, they include an unsubscribe method where applicable. Withdrawing marketing consent does not stop communications necessary for an existing order.

4. Providers and Shopify services

Information needed for the relevant function is shared with Shopify, payment providers, carriers, fulfillment providers and services supporting communications or store administration.

We may disclose information when you authorize it, to comply with law, protect rights and safety, prevent misuse, or support a lawful business transfer with appropriate protections.

Shopify hosts this store and processes information when you visit and purchase through it.

When Shopify Enhanced Services are used, Shopify processes information from your interactions with this store, other merchants and Shopify to provide, protect and improve those services, including personalization and advertising where enabled and permitted. Information is shared with Shopify and other providers, which may be located in other countries. Shopify's Consumer Privacy Policy explains its own processing and your available choices.

Where we use optional analytics or advertising services, the relevant providers may receive device identifiers and browsing or purchase events for measurement or advertising, subject to applicable consent and opt-out requirements. Service providers receive information relevant to their functions; this does not mean every provider receives all order or payment information.

Shopify's Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

Shopify privacy portal:
https://privacy.shopify.com

Shopify can act under its own responsibilities for processing described in its notices.

5. Cookies and advertising choices

Cookies and similar technologies support sessions, carts, checkout, preferences and security. Optional analytics, personalization and advertising processing depend on the services used and applicable requirements.

Where a cookie preference control is displayed, use it to accept, reject or adjust optional tracking choices. You can also manage cookies through your browser, although blocking essential cookies may affect the cart or checkout. Cookie settings, advertising opt-outs and unsubscribing from marketing emails are separate choices.

Use the available controls to manage applicable choices or withdraw consent. Certain advertising disclosures can constitute sale, sharing or targeted advertising under applicable United States state laws.

Privacy choices and opt-out requests:
https://meritcreator.com/pages/data-sharing-opt-out

Recognized browser or device opt-out signals are handled as required by applicable law and the integrated controls. Contact us if you need assistance.

6. International processing and security

Shopify and other providers may process information outside your state or country. This policy does not claim that all processing remains in one country or hosting region.

Where transfers require safeguards, applicable adequacy decisions, approved contractual safeguards or other lawful mechanisms are used. Contact us for information about relevant safeguards.

We use reasonable safeguards appropriate to the information and services involved. No electronic transmission or storage system can be guaranteed completely secure. Independent third-party services have their own privacy practices.

7. Retention

Retention depends on the purpose and applicable requirements. Order records are retained for fulfillment, returns, applicable warranty obligations, accounting and tax requirements, and necessary dispute handling.

Support records are retained for requests and related legitimate needs. Marketing preferences are retained as needed to respect your choices and applicable requirements. We do not apply one indefinite period to every category.

8. Rights and requests

Depending on applicable law, you may have rights to access, correct, delete or obtain a copy of information, withdraw consent, object to certain processing or opt out of sale, sharing or targeted advertising. Applicable appeals and protection against unlawful discrimination may also be available.

Contact hello@meritcreator.com or use:
https://meritcreator.com/pages/contact

We may seek proportionate information to verify identity or an authorized agent's authority. We respond within the periods required by the law applicable to the request and explain any lawful extension or refusal where required.

Where the GDPR applies, rights may also include restriction, portability and objection. GDPR requests are answered without undue delay and normally within one month. A permitted extension of up to two further months is explained, with reasons, within the first month.

You may complain to a competent privacy authority.

9. Children and updates

This is a general retail store, not a service directed specifically to children. Contact us about concerns involving a child's information.

We publish policy changes on this page and provide additional notice where required by applicable law.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at joleenmatulis464668@hotmail.com. You can find our other contact details on our contact information policy.